Policies

Website Name: The Forum Group, LLC
Website URL: the-forum-group.com
Effective Date: 4.15.25

1. Privacy Policy

At The Forum Group, we value and respect your privacy. This policy explains how we handle your personal data, particularly in relation to your membership.

Information We Collect

  • Account Information: Name, email, username, password.

  • Billing Details: Payment info (processed through secure third-party gateways like Stripe/PayPal).

  • Usage Data: IP address, login times, content access history.

How We Use This Information

  • To manage your membership and grant access to exclusive content.

  • To send account and billing notifications.

  • To improve member experience and content delivery.

Your Rights

You may request to access, update, or delete your personal data at any time by contacting us at info@the-forum-group.com.

2. Terms of Service

By registering for a membership on the-forum-group.com, you agree to the following terms.

Membership Access

  • Access is granted upon successful payment and account creation.

  • Your account is personal and non-transferable.

Payment and Renewals

  • Subscriptions auto-renew unless canceled before the billing cycle ends.

  • Failed payments may result in account suspension.

Cancellation and Refunds

  • Members can cancel at any time via their account settings or by contacting info@the-forum-group.com.

  • Refunds may be provided under specific circumstances—please reach out to us at info@the-forum-group.com to discuss a refund.

Prohibited Conduct

  • Sharing login credentials or paid content is strictly prohibited.

  • Harassment, abuse, or disruptive behavior within the community will lead to account termination.

Intellectual Property

All content provided to members is the property of [Your Website Name] and may not be redistributed or republished without permission.

3. Cookie Policy

We use cookies to ensure the best experience on our website.

Types of Cookies We Use

  • Essential Cookies: Enable login and member access.

  • Analytics Cookies: Help us understand how members use the site.

  • Marketing Cookies: For promoting relevant offerings, if applicable.

You can manage your cookie preferences via your browser settings.

4. Refund Policy

We want you to be satisfied with your membership. If you're not happy, you may request a refund within 5 days of purchase under the following conditions:

  • You haven't extensively accessed/downloaded the content.

  • You provide feedback on why the membership did not meet your expectations.

To request a refund, email us at info@the-forum-group.com.

5. Disclaimer

The content provided within the membership (videos, articles, coaching, etc.) is for educational/informational purposes only and does not constitute professional advice.

6. Contact Us

For any questions about your account, billing, or these policies, reach out to:

Email: info@the-forum-group.com